Improves the hands-free calling quality.The following benefits and improvements are also included in this update. Fixes an issue where the headphones cannot be paired on a Windows computer.Fixes an issue where, when there are 2 Bluetooth devices connected at the same time, the connected devices repeatedly disconnect and reconnect.An Android device (V5.0 or later) or an iOS device (iOS 11.0 or later).The latest version of the Sony | Headphones Connect application must be installed.The headphones must be connected to your Android or iOS device. You can check the firmware version as follows. Launch the Sony | Headphones Connect application.Connect your headphones to the Sony | Headphones Connect application.Tap the three dots (menu button) in the upper right corner.NOTE: The device displayed on the screen depends on the device connected. Select the version of your device shown in the menu.This item is shown only when the device is connected. Do not charge the battery or turn off your headphones while downloading updates, transferring data, or updating.Make sure both devices (Android/iOS device and headphones) are fully charged.Do not perform the update in a location where the Wi-Fi signal is inconsistent, such as on a train, in a place where Wi-Fi signals become congested, or near a microwave, cordless phone, or any other devices that use the 2.4 GHz band frequency radio waves.Doing so may cause the headphones to become unusable. Disconnect all other Bluetooth devices such as wearable devices or smart watches from your Android or iOS device before starting the update.When updating with your headphones taken off, go to the Auto Power Off function of the Sony | Headphones Connect application, and select Do not turn off.If you select Off when headphones are taken off, your headphones will automatically turn off after approximately 15 minutes and the data transfer of the update file will be interrupted. If that happens, the next time your headphones turn on and Bluetooth is reconnected, the data transfer will resume. If you change the settings for this update, you can restore the settings after the update is completed. After updating, the firmware cannot be reverted to an earlier version.The update process will take approximately 40 minutes to complete.For iOS devices, make sure to turn off the Google Assistant function prior to the update.Depending on the radio wave environment and your Android/iOS device, it may take longer to complete.To update these headphones, follow the procedure below:
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